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Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped.
Shipping Time (United States)
Estimated delivery time to the United States is 7–15 business days after processing.
Delivery times are estimates and are not guaranteed.
Tracking Information
A tracking number will be provided once your order has shipped. Please allow 24–72 hours for tracking updates to appear.
Shipping Delays
Shipping times may be affected by customs inspections, carrier delays, weather conditions, peak seasons, or other factors beyond our control. We are not responsible for delays once the package has been handed over to the carrier.
Incorrect Address
Customers are responsible for providing the correct shipping address.
If a package is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply for reshipment.
Lost or Stolen Packages
If tracking shows that your package has been delivered but you did not receive it, please contact us within 7 days.
We are not responsible for lost or stolen packages once the carrier confirms delivery.
Customs and Import Duties
Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.